Refund Policy

1. Overview

This Refund Policy outlines the terms and conditions regarding refunds for subscription purchases made through GoYogAI (the “App”). We are committed to ensuring your satisfaction. If for any reason you are not happy with your purchase, we offer a straightforward, no-questions-asked refund process as described below.

2. Subscription Plans

The App offers the following subscription plans:

• Monthly Subscription: Provides full, unrestricted access to all premium content, yoga poses, routines, and features for a period of one (1) month.

• Yearly Subscription: Provides full, unrestricted access to all premium content, yoga poses, routines, and features for a period of twelve (12) months.

All subscription prices are displayed in the App prior to purchase. Prices may vary by region and are subject to change with advance notice.

3. Free Trial

GoYogAI offers a 7-day free trial so you can explore the App before committing to a paid subscription. The free trial is subject to the following terms:

3.1 Free Trial Limitations

During the free trial period, access to the App’s features is limited as follows:

• Yoga Poses: Access to a limited number of yoga poses from the full library.

• Routines: You may create up to one (1) custom routine, containing a maximum of three (3) yoga poses.

These limitations are designed to give you a meaningful preview of the App’s capabilities while reserving the full experience for paid subscribers.

3.2 No Automatic Conversion

The free trial does not automatically convert into a paid subscription. At the end of the 7-day trial period, your access will revert to the free trial limitations unless you actively choose to purchase a subscription. No payment information is required to start the free trial, and you will never be charged without your explicit consent.

3.3 Eligibility

The free trial is available once per user account. If you have previously used a free trial, you will not be eligible for an additional trial period.

4. Refund Policy

4.1 No-Questions-Asked Refunds

We offer a no-questions-asked refund policy. If you are not satisfied with your subscription for any reason, you are entitled to a full refund. We believe in the quality of our App and want every user to feel confident in their purchase.

4.2 How to Request a Refund

To request a refund, simply send an email to:

hello@lstgmove.com

Please include the following information in your email to help us locate your account and process your request promptly:

• Your full name as registered on the App.

• The email address associated with your GoYogAI account.

• The date of purchase.

• The subscription plan purchased (monthly or yearly).

No justification or explanation is required. We will process your refund promptly upon receiving your request.

4.3 Refund Processing

Once your refund request is received, we will process it within a reasonable timeframe. The refund will be issued to the original payment method used for the purchase. Please allow a few business days for the refund to appear in your account, depending on your payment provider.

4.4 Access After Refund

Upon processing of your refund, your access to premium features will be revoked, and your account will revert to the free trial limitations. Any custom routines or saved content beyond the free trial limits may no longer be accessible.

5. Cancellation of Subscriptions

You may cancel your subscription at any time through the App or by contacting us at hello@lstgmove.com. Upon cancellation:

• You will continue to have access to premium features until the end of the current billing period you have already paid for.

• Your subscription will not renew at the end of the current billing period.

• If you wish to receive a refund in addition to cancelling, please follow the refund process described in Section 4.2 above.

6. Price Changes

We reserve the right to modify subscription pricing at any time. In the event of a price change, we will notify you in advance. Any price increase will only apply to future billing periods and will not affect your current active subscription term.

7. Contact Us

If you have any questions about this Refund Policy, your subscription, or need any assistance, please do not hesitate to contact us:

Email: hello@lstgmove.com

We aim to respond to all enquiries within 48 hours.

8. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted within the App and/or on our website with the updated effective date. Your continued use of the App after such changes constitutes your acceptance of the revised policy.